Terms and conditions

Terms and Conditions for Therapy/Counselling Services

Last Updated: 01/01/24

Welcome to Into essence Therapy. Before engaging in therapy services, please carefully read the following terms and conditions ("Terms"). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.

1. Scope of Services: 1.1. The Website provides a platform for individuals to access therapy counselling services. 1.2. Emma-Jayne is an independent therapist listed on the Website, offering services to users.

2. User Responsibilities: 2.1. Users must be at least 18 years old to access the Website. 2.2. Users are responsible for providing accurate and up-to-date information during registration. 2.3. Users are responsible for the confidentiality of their account information.

3. Therapist/Counselor Responsibilities: 3.1. Emma-Jayne is a registered therapist and complies with all relevant laws and regulations. 3.2. Emma-Jayne is responsible for maintaining the confidentiality of client information.

4. Payment and Fees: 4.1. Users agree to pay the fees for therapy as specified on the Website. 4.2. Payments are processed through bank transfer. 4.3. Refunds are subject to Emma-Jayne's refund policy.

5. Privacy Policy: 5.1. The Website collects and processes personal information in accordance with Emma-Jayne's Privacy Policy. 5.2. Users and Emma-Jayne agree to the terms of the Privacy Policy.

6. Code of Conduct: 6.1. Users and Emma-Jayne agree to engage in respectful and professional communication. 6.2. Any form of harassment, discrimination, or inappropriate behavior is strictly prohibited.

7. Termination of Services: 7.1. Emma-Jayne reserves the right to terminate services to any user for violation of these Terms. 

8. Intellectual Property: 8.1. All content on the Website, including text, images, and logos, is the property of Emma-Jayne and protected by intellectual property laws.

9. Disclaimer of Liability: 9.1. Emma-Jayne is not liable for the outcome of therapy or any damages resulting from the use of the Website. 9.2. Emma-Jayne does not guarantee the accuracy or completeness of information provided during therapy.

10. Governing Law: 10.1. These Terms are governed by the laws of England and Wales.

By using the Website, you acknowledge that you have read, understood, and agreed to these Terms. Emma-Jayne reserves the right to update these Terms at any time without notice.

If you have any questions or concerns regarding these Terms, please contact emmajaynetherapy@gmail.com